Do you support Windows Phone or Blackberry?
Currently, My D&A Travel is only available on Android
and Apple devices.
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The app is very slow to load
You may have a mobile network connectivity problem. Please try loading other websites/apps on your phone to see if those work. Also try force quitting the My D&A Travel app and restarting your phone. If the issue persists, please let us know below by ...
I still haven’t found the answer I was looking for...
Please submit a ‘ticket’ below or e-mail support@MyDandATravel.co.uk
My GPS location is inaccurate
Like any app that uses location services, My D&A Travel works better if your Wi-Fi is also turned on, even if you are not connected to any network. Here are some other things you can do to help fix the problem: Hold your device flat and move it in a ...
I don’t get any public transport journey results.
Please ensure that you have a good mobile data or Wi-Fi connection. Otherwise, try the following: change the arrival/departure time as the time you are searching for may not have any transport running (e.g. late at night). try changing your ...
There was a problem with my journey, who should I contact?
If there was a problem with the times or journey plan options or information that we gave you, please tell us by creating a ‘ticket’ below or by e-mailing support@MyDandATravel.co.uk We don’t operate any transport services ourselves, so if you had ...