How do you calculate the price for a car journey?
The estimated price shown beside private car journeys is an estimated cost based on £0.45 per mile - a commonly used value in the UK for covering fuel costs, insurance, and vehicle maintenance.
We may also indicate a parking cost estimate in the journey details screen where this information is available.
Car club estimates are calculated based on the car club operator's pricing tables.
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There was a problem with my journey, who should I contact?
If there was a problem with the times or journey plan options or information that we gave you, please tell us by creating a ‘ticket’ below or by e-mailing support@MyDandATravel.co.uk We don’t operate any transport services ourselves, so if you had ...
How do you work out the fare shown in the app?
We get fare information from a variety of data sources. Bus price information comes from Traveline Scotland, Rail fare information comes from RailEasy. If you haven’t created an account, the fares shown reflect adult tickets only. If you have ...
I don’t get any public transport journey results.
Please ensure that you have a good mobile data or Wi-Fi connection. Otherwise, try the following: change the arrival/departure time as the time you are searching for may not have any transport running (e.g. late at night). try changing your ...
How do I look up bus timetables?
We’ve added a timetable look up in the My D&A Travel app. You can click on the ‘View Timetable’ link beside the price of any bus stage along your journey to view alternative times for that bus service. The timetable shown will be for the current ...
Why are you asking for permission to access my location?
We need this permission to allow you to plan a journey from your ‘current location’ and to show you your live location on the interactive map. If you choose not to share your location you can still use My D&A Travel, but you will have to enter your ...