How to delete your My D&A Travel account

How to delete your My D&A Travel account

To delete your account on the My D&A Travel app, please submit a ticket via our help desk:

When you do so, please include your full name and the email address with which you registered.

Alternatively, you can request to have your account deleted through the app - in the More tab, followed by the "Delete account" option.

Please be aware that, when you delete your account, all of your data will be removed from the app and this cannot be undone.

For more information on what we do with your data, please refer to our Privacy Policy.

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