I don’t get any public transport journey results.

I don’t get any public transport journey results.

Please ensure that you have a good mobile data or Wi-Fi connection. Otherwise, try the following:
  1. change the arrival/departure time as the time you are searching for may not have any transport running (e.g. late at night). 
  2. try changing your start/end point to the closest station if you’re on the outskirts of an area covered by My D&A Travel and may be too far away from a station or bus stop. 
  3. try using a location further away as your start and end points may be too close together, so we can’t find any feasible public transport routes.
  4. try disabling content block on your mobile account if your mobile phone network has added My D&A Travel to their content block. 
If none of that works, you might be in an area where we do not have any data available (e.g. outside of Dundee, Angus, Stirling or Perth and Kinross council). 

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