Like any app that uses location services, My D&A Travel works better if your Wi-Fi is also turned on, even if you are not connected to any network.

Here are some other things you can do to help fix the problem:

Hold your device flat and move it in a ‘figure of 8’ motion. This can help your phone’s GPS location to calibrate.

Try to move to an area where there are no obstacles in the way and ideally a clear view of the sky. If you’re underground or there’s a large building near-by, this can disrupt your location information.