Why are you asking for permission to access my location?
We need this permission to allow you to plan a journey from your ‘current location’ and to show you your live location on the interactive map. If you choose not to share your location you can still use My D&A Travel, but you will have to enter your current location manually each time you plan a journey. You also won’t be able to see your current location on any of the interactive maps.
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My GPS location is inaccurate
Like any app that uses location services, My D&A Travel works better if your Wi-Fi is also turned on, even if you are not connected to any network. Here are some other things you can do to help fix the problem: Hold your device flat and move it in a ...
Do children need to be accompanied by a parent or guardian to access free bus travel?
No. However, if you are in any doubt check with the bus operator before travelling. All bus operators have conditions of carriage which set out who can travel on their services and they may require younger children to be accompanied.
Does GPS use a lot of my device’s battery?
We only use GPS when My D&A Travel is open on your screen and then only in moments when we need it for detecting your current location (for example, when you’re viewing your current location on an interactive map). We spend a lot of time trying to ...
How do you work out the fare shown in the app?
We get fare information from a variety of data sources. Bus price information comes from Traveline Scotland, Rail fare information comes from RailEasy. If you haven’t created an account, the fares shown reflect adult tickets only. If you have ...
I don’t get any public transport journey results.
Please ensure that you have a good mobile data or Wi-Fi connection. Otherwise, try the following: change the arrival/departure time as the time you are searching for may not have any transport running (e.g. late at night). try changing your ...